Labour Relations Practitioner – South African National Parks –

Purpose of the Job
To defend cases at the CCMA, facilitate the resolution of disputes between employees and supervisors, coordinate grievances and disciplinary investigations, render an advisory service, conduct training on labour relations issues in order to contribute to a sound labour relations climate in the KNP.


National Diploma in Labour Relations or Human Resources
A degree in Human Resources or an advanced diploma in Labour Relations will be an added advantage.
3 to 4 years of relevant experience
Mediation and facilitation skills
Sound knowledge of all labour legislation, policies, regulations, processes, and procedures
Communication Skills
Quality Assurance Skills
Listening Skills
Customer Centric Skills
High Level of Accuracy and attention to detail
Excellent interpersonal skills
Presentation and analytical skills
Computer skills; including Excel spreadsheets, word processing programs and email at a highly proficient level.
Organising resources to meet agreed objectives.
Effective written and communication skills
Report writing skills.
Experience in initiating and/or chairing disciplinary hearings.
Demonstrate a good track record at the CCMA (Conciliation, Mediation & Arbitration) and provide at least copies of three (3) CCMA arbitration Awards; and
Valid Driver’s Licence.

Provide advisory services on disciplinary and grievances investigations and hearings based on applicable policies, standard operating procedures, best practices and applicable legislation.
Attend, represent and successfully defend SANParks’ cases at the Commission for Conciliation, Mediation and Arbitration (CCMA)
Research case law and or outcomes of previous internal cases and advise both line management and employees.
Provide training on policies and standard operating procedures.
Track clients’ enquiries and give feedback.
Setting up and coordinating meetings with internal stakeholders
Liaise with line management, employees and trade unions.
Register and update all disciplinary, grievances and appeals actions on HCM systems.
Ensure documentation and storage of all information.
Monitor compliance to stipulated timeframes to the Disciplinary and Grievance Standard Operating Procedures
SANParks reserves the right not to make an appointment.
Assist to create a climate of trust, cooperation, stability in order to stimulate a harmonious and productive working environment which contributes to a respected reputation.
Ensure capacity building and compliance to relevant labour legislation and codes of good practice (conduct joint training interventions on rights and responsibilities of employees, policies and procedures, and role of shop stewards; between line management, employees and shop stewards).
Train managers or supervisors on topics related to labour relations, such as working conditions and collective agreements.
Facilitate information sessions to collect issues raised by employees and present them to the Manager: Labour Relations, KNP.
To track and co-ordinate the details of grievance, disciplinary hearings and CCMA cases so that they are conducted and concluded within the stipulated timeframe.
Assess risks associated with grievances and disciplinary actions and propose remedial action to Manager: Labour Relations, KNP
Mediate discussions between line management and shop stewards in order to reconcile differences.
Monitor line management and employees’ adherence to collective agreements.
Monitor and accurately administer trade union membership in accordance with organisational rights agreements.

Please Note

NB. The incumbents will be expected to provide their own accommodation outside the park hence the package took that into account.
Appointment will be made in accordance with SANParks employment equity plan.

R338,044.78 – R552,147.84

Paterson Grade

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South African National Parks
Labour Relations Practitioner
R338,044.78 – R552,147.84
Kruger National Park
21 June 2024

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